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How can we help?
Whether you’re learning about FiftyOne, trying out open source, or in need of enterprise support, we’re here to help you succeed.
Support Resources
Find the answers you need
Documentation
Get answers to questions about features, APIs, integrations, extensibility and more in the FiftyOne documentation.
Community Discord
Connect with the community of FiftyOne experts in Discord to discuss your questions and get help with FiftyOne open source.
Enterprise Support
FiftyOne enterprise customers have direct access to Voxel51’s AI/ML engineers and defined SLAs. Not yet a customer?
Contact Us
For any help you need that’s not covered elsewhere, reach out and let us know how we can help.
Enterprise Support
Partnering with you to ensure your success
FiftyOne Teams customers get the full support of the Voxel51 team with our enterprise support offering.
- Defined support level agreement (SLA)
- Dedicated, private channel to Voxel51 experts
- Access to Voxel51’s customer success team
Faq
Frequently asked questions
Do you provide enterprise support for FiftyOne open source?
Enterprise support is only available with the purchase of FiftyOne Teams, which provides all of the features of FiftyOne open source as well as enterprise security, cloud data access, collaboration features, and advanced functionality.
What support options are available for FiftyOne open source?
FiftyOne open source users have access to the FiftyOne community via the FiftyOne Discord channel for questions about using FiftyOne open source.
What are the benefits of Voxel51 enterprise support?
As a paying customer of Voxel51, customers get SLA-driven support response from Voxel51 experts, a direct communication channel to their support team, and access to customer success resources to help them succeed with FiftyOne, in addition to the powerful functionality in FiftyOne Teams.
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