Copy, Paste, Customize! The Template Approach to AI Engineering.
Most AI implementations fail because teams treat prompt engineering as ad-hoc experimentation rather than systematic software engineering, leading to unreliable systems that don't scale beyond proof-of-concepts. This talk demonstrates engineering practices that enable reliable AI deployment through standardized prompt templates, systematic validation frameworks, and production observability. Drawing from experience developing fillable prompt templates currently being validated in production environments processing thousands of submissions, I'll share how Infrastructure as Code principles apply to LLM workflows, why evaluation metrics like BLEU scores are critical for production reliability, and how systematic failure analysis prevents costly deployment issues. Attendees will walk away with understanding of practical frameworks for improving AI system reliability and specific strategies for building more consistent, scalable AI implementations.